Operating & Leadership Experience

Steven Fuss CA, CPA Founder & Principal

After foundational CA-CPA training at PwC, I spent more than a decade at BMO during the height of internet banking transformation — partnering with leading global consulting firms through a period of continuous enterprise change at national scale. This evolution spanned v1.0 web platforms, mobile banking, data-centre resiliency, workflow automation, and large-scale operating model shifts. That experience ultimately led to the formation of ALIGN.

As Head of Financial Strategy, I supported a $2B / 10,000 FTE Enterprise business plan and $1B investment plan, working alongside Deloitte, BCG, Accenture, and IBM on multi-year programs at the Board level. 

Multi-year $100 million+ program experience:

  • Front and back-office technology transformation 
  • Back-off operations scaling and shared services CoE design 
  • Real estate and branch network optimization
  • Cross-border M&A integration and synergy plan development
  • Complex offshore outsourcing and vendor RFPs evaluation 
  • Enterprise-wide productivity program ($4B third-party baseline, FTE, and real estate)


ALIGN was formed to bring elite execution capabilities to the small and mid-markets — from thesis development to pressure-tested business case, to Board alignment, to cross-functional mobilization, to execution and P&L performance 

ALIGN’s work in the Not-for-profit and Registered Charity sectors was triggered by the co-founding of the LivWise Foundation, focused on children’s brain cancer research funding. Having led the organization in its development from inception, ALIGN supports the end-to-end needs of registered charities and brings the same consulting mindset to the table.

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Mid-Market Turnaround ($15M) Cleaning Supplies Distribution: Stabilized operations and restored profitable growth through management team realignment, Order-to-Cash optimization (order entry, SKU management, warehouse flow), and redesigned customer-facing workflows — rebuilding Tier-1 customer trust (including TTC). 

Leading Toronto Autism Services Provider ($10M / 200 FTE): Led development of a 24-month Board-approved turnaround plan that delivered management team structure, accountability, redesign of client-facing processes (e.g. intake), and a customized KPI governance framework — restored confidence and full compliance with Ministry of Children, Community & Social Services. 

Strategy Execution Platform: Implemented a cloud-based SaaS strategy management platform that converted the strategic plan into a continuous operating model with clear ownership, time-bound KPIs, and embedded performance governance — improving execution visibility, engagement, and leadership accountability across the organization.

Professional Standards, Confidentiality & Legal

All client engagements are governed by strict confidentiality and formal agreements.

Last update: January, 2026

ALIGN Business Consulting operates under strict professional and ethical standards. All client engagements are conducted with a high degree of discretion, integrity, and respect for confidentiality.

Confidentiality of Client Information

Client information is treated as strictly confidential. Where appropriate, formal confidentiality and non-disclosure agreements (NDAs) are executed at the outset of engagements. ALIGN does not disclose, publish, or share confidential client data, operational details, financial information, or proprietary materials without explicit authorization.

Any client examples, case references, or outcome summaries presented on this website are either:

  • Based on publicly available information,  
  • Presented in a generalized or anonymized manner, or  
  • Shared with permission where appropriate.

 

Use of Technology and AI

Where technology, automation, or AI-assisted tools are utilized in the course of advisory work, they are applied in a controlled and responsible manner. Confidential or sensitive client information is not knowingly entered into public or unsecured AI systems. Data protection, discretion, and client confidentiality remain paramount at all times.

Professional Independence 

ALIGN provides independent, objective advisory services grounded in professional judgment and operating experience. Recommendations are developed in the best interest of each client’s long-term organizational performance and sustainability.

No Guarantee of Outcomes  

While ALIGN focuses on practical execution and measurable improvement, consulting outcomes depend on multiple factors, including client implementation, operating conditions, and external market dynamics. As such, no specific financial or operational results are guaranteed.

Ethical Conduct

ALIGN is committed to professional conduct characterized by honesty, transparency, and accountability. Engagements are undertaken only where ALIGN believes it can provide meaningful value.

 

Jurisdiction:  Ontario, Canada